Last updated September 15, 2026
This policy explains what information Out of Range ("we", "us") collects when you visit our site or place an order, how we use it, and the choices you have.
Information we collect
- Order details: your name, email, shipping address, phone number (if provided) and the items you buy.
- Payment information: handled entirely by our payment processor, Stripe. We never receive or store your full card number.
- Account details: if you create an account, your email, name and a securely hashed password.
- Newsletter: your email address, if you sign up.
- Reviews: the name, rating and text you submit, and your email (which isn't shown publicly).
- Technical data: basic information your browser sends, such as IP address, and cookies needed to run the store.
How we use it
- To process, produce, ship and support your orders
- To send order confirmations and shipping updates
- To send marketing emails if you opted in (you can unsubscribe any time)
- To prevent fraud and keep the site secure
- To understand how the site is used and improve it
Who we share it with
We share only what's needed with service providers who help us run the store:
- Our fulfillment partner — prepares and ships your order (name, address, items)
- Stripe — processes payments
- Our email provider — delivers order and newsletter emails
- Hosting and analytics providers — run and measure the website
We don't sell your personal information.
Cookies
We use essential cookies to keep your cart, keep you signed in and remember your light/dark theme preference. If we add analytics or advertising cookies, we'll update this policy.
Your choices
You can ask us to access, correct or delete your personal information, and you can unsubscribe from marketing emails at any time. Email [email protected] and we'll respond promptly. We keep order records as long as needed for tax and accounting purposes.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.